Friday, October 7, 2016

Is Agile the New "Normal"?

I was listening to the Agile for Humans podcast this week featuring Steve Denning, and he spoke about a topic that I’ve either heard or read about several times over the last several months. In all cases, it has been some form of “Is Agile Dead?” or “Is it time for the Agile Manifesto 2.0?”. It kind of triggered this idea in my head which is, has Agile become the new normal?

Humans go through change continually. What ultimately happens is that at first, the change makes you uncomfortable, but with time you adapt to that change and it slowly becomes comfortable, or the new normal (think weight lifting, a new diet, starting a running program, learning a new skill, etc.). Normal isn’t by itself a bad thing. However, throughout the history of mankind, we have a track record of revolutionary new changes that over time become distorted.
                        
In his book “1984”, George Orwell tells the story of a group of farm animals who are fed up with the farmers living off their hard work. At first, they overthrow the humans and begin to celebrate their new found freedom and all is great! Eventually, though, the pigs move into the house and slowly begin making small changes which the animals reluctantly accept. Before you know it the pigs have become indistinguishable from the humans they once fought against, and the rest of the farm animals fight to drive the pigs off. 

In colonial America, the colonists were fed up with the British and had a slogan of “No Taxation without Representation”. Eventually, in the American Revolution, they overthrew the British government and formed what we now know as the United States of America. Yet a little over 200 years later, most Americans do not feel the politicians in Washington have their best interest at heart and instead act in their own best interests. Those in Washington seem all for passing policies that help them stay career politicians that live lavish lifestyles compared to the average American. Both sides of the aisle advertise changing Washington for the average American, but rarely do we see that.

Now Agile is obviously not a political upheaval, but there are some parallel storylines. A group of individuals that were fed up with the waterfall way of doing things got together and said, “There must be a better way of doing things.” They wrote the Agile Manifesto and frameworks such as Scrum, XP, Kanban, etc. started to form. Software was developed more quickly, developers had more fun building the software, and everything seemed to be great in the world of Software Development. However, somewhere along the line, we once again started polluting Agile and in some cases, it became about checking things off a checklist to say we are Agile. It became “Doing Agile” instead of “Being Agile”.

I’m fortunate in that I have never worked in a formal Waterfall environment, and for the most part, the company I work for is pretty good at Agile (some teams better than others). However, I have still witnessed projects that although described and worked in the name of Agile, sure do resemble the waterfall projects of old. I will often hear comments from developers and business people alike made in the name of Agile, but that show they don’t seem to truly understand Agile. It’s as if they have taken the Agile buzz words and then started using them to describe old behaviors; as if calling the behavior by a new name will change it and make it more Agile and less Waterfall.

If you look up the definition of Agile, you’ll find something along the lines of “able to move quickly or easily.” The whole point of being able to move quickly or easily though is that it allows you to put software in front of a customer sooner, and LEARN from it. The key to doing Agile is that you should be continually trying something, inspecting it, and learning from it.

We hire knowledge workers [Software Engineers] that make salaries well above the national average, but in many cases, we don’t let them actually do what they are hired to do. We ask them to do more and more in terms of delivering new features, give them very little time to really think through a creative solution and learn from the software they are building, and we do this all in the name of Agile.

If you really want to be an Agile organization instead of just being an organization that does Agile, throw out all the checklists and buzz words and focus on becoming an organization that experiments and learns. Provide a real problem from your customers and allow your knowledge workers time to really think about the potential solutions and then iterate on those solutions. Try something, show it to your customer, learn from it, rinse and repeat.


So what do you think, has Agile become the new normal?